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Intentional Training Concept Pty Ltd
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Managing Team Performance

“To get people to follow you, you also have to get them to relate to you. But it also means being true to yourself. Your followers will quickly know whether you’re making it or faking it!”
Getting good players in a team is one thing. The hardest part is getting them to play together! Managing a team is much more than “driving performance” and “getting the numbers”. Now, it’s personal. People are more inclined to follow “authentic” leaders who display “presence” with clients and team members.

Benefits

The ITC Managing Team Performance program provides a foundation for business unit managers seeking to incorporate more “people skills” into motivating and influencing team members, clients, and stakeholders.
  • Assessment of your personal leadership style with the MLQ© 360 (Multi-factor Leadership Questionnaire).
  • Better handling of complex environments.
  • Improved work/life balance.
  • Insight into what motivates you at home and at work with the MVPI© (Motives, Values, and Preferences Inventory).
  • More effective handling of conflict and non-performance.
  • Greater collaboration within teams.
  • Willingness of staff to do more than expected.
  • Improved personal resilience in the face of obstacles.
  • Increased likelihood of career progression.

“The practical skills were extremely useful, even as an awareness tool and sense check. Peter's natural style is very good for such courses as this - I liked the frankness.”
--- Jason Little, Practice Leader, Landor Associates

Implementation

The Managing Team Performance program is designed as 6 one-day or half-day modules delivered on site every 2-3 weeks over a 6 month period. However, modules can be taken separately or tailored to your organisation’s leadership capability requirements.
  • Module 1: How to Be a Leader. Explore implicit and explicit leadership theories. Get feedback on your personal leadership style through the MLQ©-360 Report.Understand the Full Range Leadership Model and how to apply it in practice.
  • Module 2: How to Give and Receive Feedback. Learn about the four Emotional Intelligence Competencies. Practice identifying and responding to emotions in yourself and others. Find out how to recognize and respond to dysfunctional patterns of communication. Practice the BEST Model for giving and receiving feedback.
  • Module 3: How to Delegate. Understand the Power of Delegation Model. Find out how to apply the Trust Equation in setting tasks. Practice the Goldilocks Matrix for balanced task delegation = “not too hot, not too cold, just right!”
  • Module 4: How to Inspire and Motivate. Get feedback on your personal motives, values, and drivers through the MVPI© Report. Explore evidence-based frameworks of what motivates behaviour. Experience The Four Agreements for building integrity and authenticity in yourself and others.
  • Module 5: How to Persuade and Influence. Understand the components of personal versus positional power. Gain insight into the political skills of persuasion and influence. Practice confronting poor performance and injustice.
  • Module 6: How to Manage Complexity. Experience useful decision making frameworks such as the Stacey Agreement/Certainty Matrix. Explore the psychology and behavioural economics of bias in decision making Practice frameworks and techniques for making wise decisions.

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